Security & Guarantee

To make sure that your clothes are safe we use multiple security measure to prevent mix-ups.

Some of those measures include;

Drivers

1. Our driver will label each basket with your name in a permanent marker.

2. Our drivers, on pick up, will also place in your basket an envelope, which will have your name and unique customer number on it, as well as the driver and the ironer responsible for your basket. Each envelope is dated with the day of pick up for extra security.

Ironers

1. Our ironers always finish one basket and put it away fully labeled before they are allowed to pick up the next customer's basket. That means that they only ever iron one basket at one time.

2. No 2 ironers are allowed to share, each basket is assigned to one ironer only, so we know who is responsible for your ironing

3. Each 2 or 3 hangers are bundled together and are labeled with . 

4. • Your name
   • The number of bundles delivered

So when you receive your ironing back, it is easy to check and correlate with the list of items that we will send back to you in the billing envelope.

Factory

1. Most of the ironing is done in one central location, a factory setting where each of our ironers have their own ironing station. No one will share and only one basket is ever allowed to be in each station.Most other ironing companies will put 5 to 10 baskets at a lady's house for her to iron in her spare bedroom or lounge room. There is no one to supervise these baskets and make sure that the kids are not mixing things up and keeping their sticky fingers away from the valuable clothes that you, as the customer, trust to the ironing service.

2. Our name is your best guarantee that things will be safely and to your satisfaction

The Iron Man's Guarantee

• We will iron your clothes to your satisfaction, or

• We will iron them again free of charge. However if your still not happy

• Bring them to us & we will iron them again in front of you as many times as it takes until you are satisfied with the result for no charge at all, we will even refund you any money that you already paid.